Every feature, one number

Everything you need for WhatsApp orders

Turn on what you need, when you need it. Nothing to install and nothing to integrate.

waveorder.app/formandfield/settings
Digital catalogPhotos, prices, variants
WhatsApp checkoutOrders on your existing number
Delivery zones & feesPostal pricing, time slots
Loyalty & reorderStamp cards, one-tap repeat
and 22 more, on by plan

Core features

Built for businesses that want to leverage WhatsApp for seamless ordering.

Direct WhatsApp Orders

API-free solution

Orders come straight to your existing WhatsApp number with all customer details formatted perfectly. No expensive API required.

  • Use your current WhatsApp
  • No monthly API fees
  • Instant notifications
  • Formatted order messages

Flexible Menu Setup

3 setup methods

Choose how you want to build your catalog — manual entry, CSV upload, or API integration for advanced users.

  • Manual product entry
  • Bulk CSV import
  • API integration option
  • Live preview as you build

Mobile-First Catalogs

Lightning fast

Beautiful, fast-loading catalogs optimized for mobile devices where your customers actually shop.

  • Fast on mobile data
  • Mobile-optimized design
  • Works on phones, tablets and desktop
  • Professional appearance

Team Collaboration

Multi-user ready

Invite team members with different access levels to help manage orders, inventory, and customer service.

  • Multiple user accounts
  • Role-based permissions
  • Owner, Manager, Staff and Delivery roles
  • Team invitations

Analytics & Insights

Data-driven decisions

Track your best-selling items, peak order times, and customer patterns to optimize your business.

  • Order analytics
  • Revenue tracking
  • Customer insights
  • Performance metrics

Custom Branding

Your brand identity

Customize your catalog with your business's colors, logo, and branding to create a professional experience.

  • Brand colors
  • Logo upload
  • Custom themes
  • Professional look

One order, three surfaces

The same order, seen from your customer’s storefront, the WhatsApp message it becomes, and the row it lands in.

1 · Your storefront
The everyday toteTerracotta · one size€68.00
Gift wrap€4.00
Total€72.00
2 · Prepared on WhatsApp
New order · #1042
1 × The everyday tote — terracotta
1 × Gift wrap
Delivery · Lisbon
Total €72.00
3 · Your order board
#1042 · DeliveryAna Silva · 2 itemsAwaiting
€72.00Card · paid

Additional features

Every tool you need to run a successful WhatsApp ordering business.

Management

Inventory Management

Track stock levels and toggle items on/off when out of stock

Localization

Multi-language Support

Serve customers in their preferred language

Payments

Card & cash payments

Take card payments at checkout through Stripe, or cash on delivery, pickup or completion

Communication

Order Notifications

Real-time alerts and automated status updates for customers

Operations

Delivery Management

Delivery zones, fees, and estimated delivery times

Management

Order History

Complete order tracking and customer relationship management

Flexibility

Business Types

Restaurants, cafés, retail, grocery, salons and services, each with its own defaults

Branding

Custom Domains

Professional URLs with your own domain name

Operations

Live Order Dashboard

Real-time order board and kitchen display — manage orders as they arrive

Retention

Loyalty & Stamp Cards

Reward repeat customers with digital stamp cards redeemed in the storefront

Marketing

WhatsApp Campaigns

Targeted broadcasts to customer segments — promos, drops, and win-backs

Marketing

Coupons & Upsells

Promo codes plus smart add-on suggestions at checkout

Recovery

Abandoned-Cart Recovery

Automatically nudge customers who started an order but didn’t finish

Retention

Reorder & Favorites

Returning customers save favorites and reorder in one tap

Reputation

Customer Reviews

Ask for feedback after every order, and invite customers to review you publicly

Scheduling

Appointment Reminders

Automatic WhatsApp & email reminders before every appointment

Built for every business

Whether you sell on Instagram, run a restaurant, or manage a retail store — WaveOrder adapts to how you work.

Instagram sellers

Move from DMs to structured orders while keeping WhatsApp as the closing channel.

  • Bio link catalog for drops and collections
  • Size, color, and pickup notes before chat
  • Repeat-customer lists without platform lock-in

Restaurants & cafes

Turn menu browsing into cleaner delivery and pickup orders.

  • QR menu with categories, add-ons, and notes
  • Pickup and delivery scheduling by time slot
  • Kitchen-ready WhatsApp message format

Retail & e-commerce

A fast storefront for shops that want direct customer ownership.

  • Inventory visibility for fast-moving products
  • Variants for sizes, colors, bundles, and sets
  • Customer records for reorders and campaigns

Salons and services

Use the same pricing model for appointment-based businesses.

  • Service menu with duration and starting price
  • Booking requests sent directly to WhatsApp
  • Staff and team roles for follow-up

Why WaveOrder

The advantages that make WaveOrder the preferred WhatsApp ordering solution.

Live day one

Same-Day Setup

Get your WhatsApp ordering system live in one setup session — take real orders the same day

Zero monthly fees

No API Costs

Use your existing WhatsApp without expensive API integrations

Keep 100%

No Order Commission

We never take a cut of your sales — you keep 100% of every order

Speed optimized

Mobile Performance

Catalogs built to stay fast on mobile data

Your unique style

Full Customization

Complete control over branding, colors, and appearance

Global ready

Works Everywhere

Perfect for businesses in any country with WhatsApp

Start with the number
they already know.

Set up in one sitting — your first real order can land the same day.

Features - WhatsApp Ordering Platform for Any Business | WaveOrder