Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our service, and enabling essential functionality. Think of them as helpful digital notes that make your experience smoother and more personalized.

How We Use Cookies

Essential Cookies (Always Active)

• Authentication — Keep you logged in to your account securely
• Security — Protect against fraud and unauthorized access
• Session Management — Maintain your session state across pages
• Load Balancing — Distribute traffic efficiently across our servers

Analytics Cookies (Optional)

• Usage Analytics — Understand how visitors use our website
• Performance Monitoring — Identify and fix technical issues
• Feature Usage — See which features are most popular
• Error Tracking — Monitor and resolve bugs quickly

Functional Cookies (Optional)

• Preferences — Remember your language and display settings
• Form Data — Save form inputs to improve user experience
• UI State — Remember your dashboard layout preferences
• Feature Toggles — Enable beta features you've opted into

Marketing Cookies (Optional)

• Conversion Tracking — Measure the effectiveness of our marketing
• Retargeting — Show relevant ads on other websites
• Social Media — Enable social sharing functionality
• Campaign Attribution — Track which marketing efforts bring users

Third-Party Cookies

We work with trusted third-party service providers who may also set cookies on your device to help us deliver our services effectively:

Analytics Services

• Google Analytics — Website traffic and user behavior analysis
• Microsoft Clarity — User session recordings and heatmaps

Email Communication

• Resend — Transactional email delivery
• Email notifications — Account and order updates

Payment Processing

• Stripe — Secure payment processing and billing
• Payment security — PCI DSS compliant transactions

Managing Your Cookie Preferences

Through Our Website

• Use the cookie preference center to enable/disable categories
• Your preferences are saved and applied across all visits
• You can change your preferences at any time
• Settings are remembered for future visits

Browser Controls

• Chrome — Settings → Privacy and Security → Cookies
• Firefox — Preferences → Privacy & Security → Cookies
• Safari — Preferences → Privacy → Cookies
• Edge — Settings → Cookies and Site Permissions

Mobile Apps and Device Information

Our mobile applications may collect device information to provide optimal performance:

• Device type and operating system version
• App version and usage statistics
• Push notification tokens for messaging
• Crash reports and error logs for debugging

Do Not Track

Some browsers include a "Do Not Track" feature that signals websites not to track users. Currently, there is no industry standard for how to respond to these signals. WaveOrder respects your cookie preferences set through our preference center.

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy:

• Email — privacy@waveorder.app
• Subject Line — "Cookie Policy Question"
• Address — Sami Frashëri Street, Tiranë, Albania