WhatsApp-first ordering for small business

Turn WhatsApp into your online store.

Create a catalog, share your link or QR, and receive ready-to-fulfill orders on your existing WhatsApp number. No app, no commission, no WhatsApp Business API required.

  • No commission
  • Existing WhatsApp number
  • Setup in minutes
  • No customer app needed
Open now - Tirana

Bella Kitchen

Burgers, bowls, and drinks delivered today

PopularBurgersDrinks
Chicken BurgerGrilled chicken, sauce
+
Greek SaladFeta, olives, tomato
+
Coca-Cola330ml can
+
Customer cart

Ready to order

Chicken BurgerQty 1 - no onions
850 ALL
Coca-ColaQty 1
150 ALL
DeliveryBlloku, Tirana
250 ALL
Total1,250 ALL
Merchant WhatsApp

Clean order, no copy-paste

Built for the selling habits businesses already have.Customers browse the public catalog. The merchant still closes and fulfills inside WhatsApp, with cleaner order details and less back-and-forth.

How it works

Four steps from catalog to confirmed WhatsApp order.

WaveOrder keeps the familiar sales channel intact, but makes the buying path structured, trackable, and easier for customers to complete.

01

Build catalog

Add products, prices, photos, variants, and delivery options in one clean workspace.

02

Share link or QR

Put the link in your Instagram bio, print the QR on menus, or send it to repeat customers.

03

Customer orders

Customers pick items, choose pickup or delivery, and confirm — no app to download.

04

Receive on WhatsApp

You receive a structured order message on your existing WhatsApp number, ready to fulfill.

Built around real selling patterns

For the way small businesses already sell.

Each business gets a simple public storefront and the operational controls needed behind the scenes.

Instagram sellers

Move from DMs to structured orders while keeping WhatsApp as the closing channel.

  • Bio link catalog for drops and collections
  • Size, color, and pickup notes before chat
  • Repeat-customer lists without platform lock-in

Restaurants & cafes

Turn menu browsing into cleaner delivery and pickup orders.

  • QR menu with categories, add-ons, and notes
  • Pickup and delivery scheduling by time slot
  • Kitchen-ready WhatsApp message format

Retail & e-commerce

A fast storefront for shops that want direct customer ownership.

  • Inventory visibility for fast-moving products
  • Variants for sizes, colors, bundles, and sets
  • Customer records for reorders and campaigns

Salons and services

Use the same pricing model for appointment-based businesses.

  • Service menu with duration and starting price
  • Booking requests sent directly to WhatsApp
  • Staff and team roles for follow-up

Actual order flow

Show the customer path and the merchant handoff.

The page makes the product concrete: storefront, checkout, WhatsApp message, and order board all appear in one connected sequence.

store.waveorder.link/bella
Bella KitchenOrder lunch, dinner, and drinks from Blloku.
Open
PopularBurgersDrinks
Chicken Burger850 ALL · popular
Caesar Wrap650 ALL · add fries
Fresh Lemonade200 ALL · 400ml
store.waveorder.link/bella/checkout
Checkout2 items · Delivery
Chicken Burger850 ALL
Coca-Cola 330ml150 ALL
Delivery — Blloku250 ALL
NameArta K.
Phone+355 69 000 1048
AddressBlloku, Rr. Vaso Pasha
NoteNo onions, please
Total1,250 ALL
app.waveorder.app/admin/orders
OrdersAll · 24 today
New3
#1048 · Arta K.Burger + Coca-Cola · 1,250 ALL
#1047 · Eno B.2× Wrap · 1,300 ALL
Preparing5
#1044 · pickupMark ready · ETA 8m
Completed16
#1042 · Anna M.Delivered · 12:18

Features grouped by outcome

Less feature grid, more business clarity.

WaveOrder should read like a practical operating layer for WhatsApp selling, not another generic card wall.

Sell faster

Give customers a polished way to choose before they message.

  • Catalog builder products, photos, categories
  • Variants sizes, colors, add-ons
  • Product import start from existing lists
  • QR code menus, counters, packaging

Fulfill cleaner

Convert messy chats into order records and status updates.

  • Order statuses new, preparing, completed
  • Delivery or pickup time slots and notes
  • WhatsApp templates confirm and update quickly
  • Mobile performance fast on customer phones

Grow with control

Keep direct customer ownership as order volume increases.

  • Analytics orders, products, channels
  • Repeat customers history and follow-up
  • Team roles cashier, manager, owner
  • Branding and domain storefront that feels yours

Why not just use WhatsApp manually?

Keep WhatsApp, remove the messy parts.

WaveOrder sits between manual chat chaos and commission-heavy delivery platforms: merchants keep the direct relationship, but customers get a cleaner buying path.

Manual WhatsApp

  • Customers ask the same product, price, and delivery questions again and again.
  • Orders arrive without quantities, addresses, notes, or payment method.
  • No structured catalog, customer history, inventory view, or order board.

Delivery apps

  • Commission eats margin on every order.
  • The marketplace owns the customer relationship and discovery surface.
  • Less control over branding, repeat customers, and direct follow-up.

WaveOrder

  • Your own catalog, QR/link, branding, customers, and WhatsApp number.
  • Structured orders with items, notes, address, payment method, and total.
  • No customer app, no marketplace commission, no WhatsApp Business API required.
Pricing

Simple plans, no commission on every order.

All plans include a 14-day free trial. Pro is the default for shops that want a serious ordering workflow without adding marketplace fees.

Starter

Perfect for getting started

$19/mo
  • Up to 50 products
  • 1 store/catalog
  • Basic analytics
  • WhatsApp ordering
  • CSV import
  • Email support
Start Free Trial

14 days free, then $19/mo

Most PopularPro

For growing businesses

$39/mo
  • Unlimited products
  • Up to 5 stores/catalogs
  • Full analytics & insights
  • Delivery scheduling
  • Customer insights
  • Priority support
Start Free Trial

14 days free, then $39/mo

Business

For teams & enterprises

$79/mo
  • Everything in Pro
  • Unlimited stores/catalogs
  • Team access (5 users)
  • Custom domain
  • API access
  • Dedicated support
Start Free Trial

14 days free, then $79/mo

All plans include WhatsApp ordering, mobile-optimized storefront, and basic support.

No Setup FeesGet started immediately without any upfront costs
Cancel AnytimeNo long-term contracts or cancellation fees
Unlimited TeamAdd as many team members as you need

Products and services

The same system works for WhatsApp booking.

For service businesses, the pricing stays the same. Products become services, orders become appointments, and WhatsApp ordering becomes WhatsApp booking.

ProductsBurger, dress, skincare set
ServicesHaircut, massage, consultation
OrdersItems, delivery, customer notes
AppointmentsDuration, staff, requested time
WhatsApp orderingConfirm and fulfill
WhatsApp bookingConfirm and remind

FAQ

Answers before a merchant signs up.

This section removes the practical doubts that usually stop small businesses from trying a new ordering workflow.

Do I need WhatsApp Business API?

No. The core flow is designed to work with the merchant’s existing WhatsApp number. API-based automation can be separate later if needed.

Can I use my existing WhatsApp number?

Yes. That is the main point: customers can keep messaging the number they already know.

Do customers need to download an app?

No. Customers open a catalog link or QR in the browser, choose items, and continue through WhatsApp.

Do I pay commission on orders?

No marketplace commission is shown in this concept. Plans are monthly subscriptions with a 14-day free trial.

Can I accept cash?

Yes. Cash can be shown as a payment method in the order message. Card payments should be presented only when the production setup is verified.

Can I use my own domain?

The Business plan can present custom branding and domain support, subject to the real production domain setup being verified.

Can I import products?

Yes, V2 positions product import/CSV as part of the stronger Pro workflow so shops do not start from zero.

Is it only for restaurants?

No. Restaurants are the easiest example, but the same catalog/order flow can support Instagram sellers, retail, groceries, and services.

Can it work for appointments?

Yes. Products become services, orders become booking requests, and delivery time becomes appointment time.

What happens after an order arrives?

The merchant can accept it, mark it preparing/ready/completed, and send quick WhatsApp updates from the order workflow concept.

Ready when the business is

Start with the WhatsApp number customers already know.

No customer app, no marketplace commission, no WhatsApp Business API dependency. Just a sharper storefront and cleaner orders for the way small businesses sell every day.

WaveOrder - Sell on WhatsApp Without the Complexity | Online Catalog & Ordering