Takes orders on WhatsApp and keeps the catalog in one place.
Your business, connected.
From firstmessage torepeat customer.
Your storefront, orders and service requests.
Connected through WhatsApp. Made simple.
Shops, social sellers, food businesses and services.
A little more connected
Service request Cut & styleStudio Nine · 60 minutes
STUDIO NINEGood hair. Your time.
FORM & FIELDObjects for everyday.
The everyday tote€89
Terracotta
F
Form & FieldBusiness account
TODAY
Love this. Can I order the tote?
Of course. Here’s your order
to review.
to review.
The everyday toteTerracotta · €89
Type a message…
One conversation. A clear next step.
Good for business. Yours included.
A natural fit for your business
Whatever you sell.
However you work.
A product, a meal, a moment in the calendar.
Make it easier for customers to choose you.
An order, ready to review
Shops & retail
Your products. Your storefront.
Your customer relationships.
From a DM to “it’s yours”
Social sellers
Turn “where can I get this?”
into a simple next step.
Pickup, without the back-and-forth
Food & drink
Share the menu. Take the order.
Keep the regulars coming back.
A request for their next visit
Salons & services
Let customers find your service.
And you, their next opening.
From conversation to action
A conversation is
just the beginning.
Bring the next step into focus. An order, a quote or a service request, all in one place.
- 01Share something worth opening.
Your products, menu or services. One simple link.
- 02Keep the details together.
See what’s requested, what’s agreed and what’s next.
- 03Make the next visit easier.
Bring customer history into the next conversation.
Your WaveOrder workspace
A little more in order
TodayThe details are here. The next move is yours.
The everyday toteAna Silva
Awaiting review
The morning favouriteRiley Chen
Accepted
The care collectionJordan Kim
Ready for pickupAS
Ana Silva
Returning customer · Everyday tote
Clear status. Customer context. You’re in control.
Less feature grid, more business clarity
Sell faster
Give customers a polished way to choose before they message.
- Catalog builderproducts, photos, categories
- Variants & add-onssizes, colors, modifiers
- Appointments & bookingfor services and salons
- QR code & linkmenus, counters, bio
Fulfill cleaner
Turn messy chats into a real-time operation.
- Live order dashboardkitchen display, no refreshing
- Delivery & dispatchassign drivers, live tracking
- Order statusesnew, preparing, completed
- WhatsApp updatesconfirm and notify automatically
Grow with control
Win repeat customers and scale — without losing ownership.
- Loyalty & campaignsstamp cards, WhatsApp broadcasts
- Reorder & upsellscoupons, cart recovery, reviews
- Multi-location & teamroles, 2FA, custom domain
- Reports & analyticsrevenue, scheduled summaries
Keep WhatsApp, remove the messy parts
The channel your customers already use, without what makes it hard to run.
Manual WhatsApp
- Customers ask the same product, price and delivery questions again and again.
- Orders arrive without quantities, addresses, notes or payment method.
- No structured catalog, customer history, inventory view or order board.
Delivery apps
- Commission eats margin on every order.
- The marketplace owns the customer relationship and discovery surface.
- Less control over branding, repeat customers and direct follow-up.
WaveOrder
- Your own catalog, QR or link, branding, customers and WhatsApp number.
- Structured orders with items, notes, address, payment method and total.
- No customer app, no marketplace commission, no WhatsApp Business API required.
What WaveOrder does for them
A real business, in its own category, selling on WhatsApp today
One link, every channel
Put the catalog everywhere
customers already look.
One link and one QR code, wherever they already find you.
Products and services
The same system works
for WhatsApp booking.
For service businesses the pricing stays the same. Only the words change.
For shopsProductsBurger, dress, skincare set
For servicesServicesHaircut, massage, consultation
For shopsOrdersItems, delivery, customer notes
For servicesAppointmentsDuration, staff, requested time
For shopsWhatsApp orderingConfirm and fulfill
For servicesWhatsApp bookingConfirm and remind
Same plans, same price. Nothing extra to buy for a service business.
Already selling this way
A business taking orders on WhatsApp today
Plans that grow with the business
14-day free trial on every plan. No card required to start.
AS
Ana SilvaCustomer since August
ReturningLAST ORDERThe everyday tote
PREFERRED CHANNELWhatsApp
Something she already loves.Terracotta · One everyday favourite
A thoughtful follow-up
Order updatesKeep customers in the loop.
Time for another visitA gentle nudge, when it makes sense.
Your timing. Your customer relationships.
Follow-ups stay on your terms.
Follow-ups stay on your terms.
Their favourites. One link away.
The next visit starts here
First-time buyer.
Familiar face.
The best customer experience doesn’t end with an order. Bring the context forward, so the next conversation feels effortless.
- Customer history, ready when you need it
- Simple links to order their favourites again
- Follow-ups that fit your business
Automatic follow-ups depend on connected WhatsApp
and the customer’s messaging permissions.
Good questions. Simple answers.
A few things you
might be wondering.
Not covered here?
Send us a message. We answer on the same WhatsApp your customers would use.
Talk to usDo I need WhatsApp Business API?
No. The core flow is designed to work with the merchant’s existing WhatsApp number. API-based automation can be separate later if needed.
Can I use my existing WhatsApp number?
Yes. That is the main point: customers can keep messaging the number they already know.
Do customers need to download an app?
No. Customers open a catalog link or QR in the browser, choose items, and continue through WhatsApp.
Do I pay commission on orders?
No. You pay a monthly plan and keep what you sell — no commission on orders, no transaction fee. Every plan starts with a 14-day free trial.
Can I accept cash?
Yes. Cash on delivery, on pickup or on completion can be offered at checkout. Card payments work too, through Stripe, once you connect an account.
Can I use my own domain?
Yes, on the Business plan. Point your own domain at your storefront and customers never leave your brand.
Can I import products?
Yes. Import your catalog from a CSV file, so you are not adding products one at a time to get started.
Is it only for restaurants?
No. Restaurants are the easiest example, but the same catalog/order flow can support Instagram sellers, retail, groceries, and services.
Your business.
A better way to keep it moving.
Find your flow. See how it feels. Make it yours.